PERSPECTIVES ON CLOUD OUTCOMES: EXPECTATION VS. REALITY A Global Survey of IT Executives 2 The move to Cloud is well underway and accelerating. With 77% of enterprises reporting that they have at least one application or a portion of their enterprise computing infrastructure in the cloud 1and worldwide “whole cloud” spending predicted to reach $565B by 2021 2 , business has come to understand the value cloud offers. Yet despite the opportunity Cloud presents to enable innovation, drive business agility, streamline operations and reduce costs, many companies are struggling to capture the benefits. Accenture surveyed 200 senior IT executives (CIOs, VP/Directors of IT, VP/ Directors of Cloud) from companies around the world annually to discover to what extent those leveraging cloud have achieved the expected benefits and their level of satisfaction with these achievements. Four dimensions of cloud outcomes were consideredcost savings, speed to market, business enablement, and improved service levels. We then asked IT leaders to identify the greatest barriers in their organizations to fully exploiting the promise of cloud. The blind survey was conducted with 200 companies having revenues in excess of $1 billion annually across 10 industries in eight countries. 1“State Of Enterprise Cloud Computing, 2018”, Louis Columbus, Forbes. forbes/sites/louiscolumbus/2018/08/30/state-of-enterprise-cloud- computing-2018/#397993c5265e 2IDC MARKET FORECAST: Worldwide Whole Cloud Forecast, 20172021. December 2017.