BPM 2020 22020.9 iResearch I BPM 2000 2019 30-35 30%30%BPM 70%BPM BPM BPM RPA AI BPM BPM BPM BPM SMS 3BPM 1BPM 2BPM 3BPM 442020.9 iResearch IBPM BPM BPM(Business Process Management)BPMS(Business ProcessManagement Suite)BPM BPM BPM BPM(End to End)BPM OA CRM ERP BPM 52020.9 iResearch IBPM BPM/110 9 8 7564 3 2/BPM BPM 62020.9 iResearch IBPM vs OABPM OA OA BPM OA(Office Automation)BPM(Business Process Management)BPM OA OA OA OA OA OA OA BPM BPM BPM BPM Tips:BPM OA BPM BPM OA BPM72020.9 iResearch IBPM vs aPaaS BPM aPaaS aPaaS/BPM aPaaS BPM aPaaS BPM BPM BPM aPaaS IT BPM aPaaS 82020.9 iResearch IBPMBPM vs BPM BPM BPM ERP HR APP H5 PC 92020.9 iResearch I 2020.9 iResearch IBPM BPM BPM BPM BPM 54321 BPM BPM 102020.9 iResearch IBPM BPM BPMN(Business Process Model and Notation)BPEL XPDL BPEL(Business Process Execution Language)XML Web XPDL(XML Process Definition Language)BPMN XML BPM BPMN2.0 BPM BPMB P E LB P M NX P D L O MG BP MN2.0,S OA WfMC:X P DL 2.2 IT IT SOA X ML O ASIS WS-B PEL 2.0 We b Serv ic e SO A BPM 112020.9 iResearch I 2020.9 iResearch IUML&BPMN UML BPMNUML BPMN UML BPMN BPM BPMN UML UML BPMN UML 1997 OMG 2005 ISO BPMN UML flowcharting BPD,Business Process Diagram BSI Jon Holt Pragmatic Guide to Business Process Modelling Booch OMTOOSE1990 UML 0.8UML 0.91995 UML 1.0UML 1.3UML 1.4UML 1.51997 UML 2.0UML 2.1.2UML 2.22005SysML 1.1BPMN 1.1UML&BPMN 122020.9 iResearch IBPM BPM BPM BPM BPM IT BPM KPI B2B BPM 132020.9 iResearch I 2020.9 iResearch I13%24%29%38%38%51%58%IT/BPM 0.0%2.4%12.8%44.8%29.6%10.4%BPM BPM BPM BPM BPM BPM ERP CRM SRM MES HR OMS PLM PDM MANAGING CHANGE AND BUSINESS PROCESSES IN ORGANIZATIONS,WEBCON,COMPUTERWORLD from IDG,2020 MANAGING CHANGE AND BUSINESS PROCESSES IN ORGANIZATIONS,WEBCON,COMPUTERWORLD from IDG,2020 14BPM 1BPM 2BPM 3BPM 4152020.9 iResearch IBPM 20 70 20 80 OA 80 OA 20 90(WfMC)21 BPM SOA 1980(w orkflow)80 OA 80(g r ou pw a re)WfMC 1994 X PDL 1.0(2 0 0 2)X PDL 2.0(2 0 0 5)X PDL 2.1(2 0 0 8)X PDL 2.2(2 0 1 2)BPE L(2004)BPE L(2007)BPML(2004)BPDM1.0(2 00 8)BPMN1.1(2 00 8)BPMN1.2(2 00 9)BPMN2.0(2 01 1)1990 2000(MRP)ERP C RM SC M EAI SOA BPM 162020.9 iResearch IBPM BPM BPM BPM BPM K2 Ultimus IBM Oracle 2010 BPM H3 BPM BPM BPM BPM 30%BPM BPM BPM 2000 2000-20052005-20102010 172020.9 iResearch I 2020.9 iResearch I BPM BPM IT/BPM BPM 2020 1022.252.285.3125.7179.4122.20%135.0%63.3%47.5%42.7%2017 2018 2019 2020e 2021e 2022e2017-2022%26161480929489616164027173731293435840214.2%15.2%20.3%26.1%32.9%34.8%36.2%2005 2008 2011 2014 2017 2018 2019 GDP%2005-2019 GDP 182020.9 iResearch I 2020.9 iResearch I394 521 693 1026 1612 2315 3108 4101 5381 32.1%33.2%48.1%57.1%43.6%34.2%31.9%31.2%2015 2016 2017 2018 2019e 2020e 2021e 2022e 2023e2015-2023%BPM BPM PaaS BPM BPM BPM BPM BPM BPM BPM 2:8 BPM 80.0%20.0%2020 BPM 192020.9 iResearch I 2020.9 iResearch I X Y Z 57775 60139 62100 64745 704672813392954283315813648353861653497453908284383564897015342337.0%6.8%6.9%6.7%6.1%2015 2016 2017 2018 2019%20 70 20 80 2008 BPM 2015-2019 202020.9 iResearch I 21BPM 1BPM 2BPM 34BPM 4222020.9 iResearch IBPM BPM BPM 2019 BPM 3035 30%2022 80 BPM 30%40%3 7 50(AVG)2 830%40%81.3(2022e)2020 BPM 4 6$230.4 2024e 30%30-35 BPM BPM 30%BPM 80%BPM 60%BPM 3035 30%232020.9 iResearch I 2020.9 iResearch I212.3255.5306.7440.2553.620.4%20.0%43.5%25.8%2017 2018 2019 2020e 2021e2017-2021%309.2368.5424.5495564.219.2%15.2%16.6%14.0%2017 2018 2019 2020e 2021e2017-2021 ERP ERP ERP%BPM ERP BPM OA SaaS 2020 440.2 ERP MRP MRPII ERP 80 BPM ERP 2020 3035 30%242020.9 iResearch I BPM BPM BPM 50%BPM PaaS H3BPM BPM RPA BPM BPM K2 Ultimus SAP BPM IBM Oracle BPM BPM OA RPA OA BPM OA BPM RPA BPM 252020.9 iResearch IBPM BPM BPM BPM BPM/BPM 262020.9 iResearch I BPM 4.0+BPM BPM&PLM BPMSCM BPMCRM BPMERP BPM BPMOA BPM 272020.9 iResearch I BPM BPM ESB ERP WMS SMS DMS SOAP/HTTPS/MQ/JMSBPM BPM 282020.9 iResearch I BPM BPM BPM ERP BPM BPM 292020.9 iResearch I BPM BPM BPM BPM Ultimus 3-4 15 2 1 6 1 302020.9 iResearch I BPM BPM BPM 1 1 2 3 4 2 3 4BPM BPM 312020.9 iResearch I BPM BPM 2000 BPM BPM BPM BPM BPM BPM BPM BPM BPM 32BPM 1BPM 2BPM 3BPM 4332020.9 iResearch IBPM 70 workflow BPM IT BPM BPM EAI&SOA&DevOps+OA CRM ERP 342020.9 iResearch I 2020.9 iResearch IBPM BPM VUCA VUCA volatility uncertainty complexity ambiguity BPM BPM Volatility Uncertainty Complexity Ambiguity VUCA 1 2 3 352020.9 iResearch I 2020.9 iResearch IBPM vs RPA BPM RPABPM RPA IT ROI BPM+RPA RPA API BPM BPM BPM BPM BPM BPM BPM RPA AI AI AI B PM/BPM AI AI AI BPM AI 362020.9 iResearch I 2020.9 iResearch I服务60%产品40%BPM BPM BPM BPM K2 BPM 2B BPM 2020 BPM 37 38 Keep Learning 400-026-2099 39