Beena Ammanath 、David R. Novak 、Siri Anderson 、Abha Kulka r ni1 2017 2020 7 2 10% 56% 3 56% 4 2020 7 Genderify 4.3% 5 98.4% 74% 6 21 36% 38% 19% 37% 73% 57% 55% 37% 18% 1 373% 85% 7 8 73% 2 62% 58% 54% 54% 53% 443% 42% 65% 64% 60% 61% 59% 79% 71% 5 31. 2. 3. 4. 9 57% 73% 10 11 4 53% 53% 57% 6 5755% 71% 57% 12 52% 。 5 57% 52% 52% 7 5513 6 40% 14 12% 9% 15 6 8 l l TMHumana Humana 60% Humana 16 2016 (GDPR) 2018 GDPR 9102019 10 12 2737 IT / 47% IT 70% 35% 32% 3% 7 111. 2. 3. 4. 5. 6. 7. 8. 9. Beena Ammanath, David Jarvis, andSusanneHupfer, Thriving inthe era ofpervasiveAI: D el o i t t es State ofAIinthe Enterprise, 3rd Edition, Deloitte Insights, July14, 2020. Ibid. Ibid. For adeeper look, see Meredith Broussard, ArtificialUnintelligence:How Computers Misunderstand the World (Cambridge: MITPress, 2018). Catalyst, “ Wo m e n inscience, technology, engineering, andmathematics (STEM):Quick t a k e , ” August 4,2020. Bridget TurnerKelly, “ T h o u g h more women are on college campuses, climbing theprofessor ladder remains a c h a lle n g e , ” Brookings Institution, March 29,2020;Synced, “ A I-powered G e n d e r if y platform shut down after bias-based b a c k la sh , ” July 30,2020. Adam Conner-Simons andRachel Gordon, “ U sin gAI to predict breast cancer andpersonalize c a r e , ” MITNews, May7,2019. JoCavallo, “ C o n f r o n t in g thecriticisms facing Watson for o n c o lo g y, ” ASCO Post, September 10, 2019. National Institute of Standards andTechnology, “ N I S T asks A.I. to explain it se lf , ” August18, 2020. 10. Ziad Obermeyer et al., “ D isse c t in g racial bias inan algorithm usedto manage thehealth of p o p u la t io n s, ” Science 366,no. 6464 (2019): pp.447 53. 11. Ibid.; Jamila Taylor, “ R a c ism , inequality, andhealth care for African A m e r ic a n s, ” Century Foundation, December 19,2019. 12. MarkMacCarthy, “ A I needs more regulation, not le ss, ” Brookings Institution, March 9,2020. 13. Ammanath et al., Thriving inthe era ofpervasiveAI. 14. Karthik Ramachandran, Data management barriers toAIsuccess, Deloitte Insights, August 7,2020. 15. MITSMRConnections andSAS, “ H o w trust delivers value indata, analytics, & A I , ”January 15,2019. 16. Kim S.Nash, “ A r t if ic ia l intelligence helps Humana avoid call center m e lt d o w n s, ” WallStreet Journal, October 27,2016. 17. Ponemon Institute, “ T h e race to GDPR: Astudy of companies intheUnited States & E u r o p e , ” April 2018. 18. Edelman, “ 2 0 1 9 Edelman AI su r v e y, ” March 2019. David Jarvis, Susanne Hupfer, Brenna Sniderman Natasha Buckley 12Beena Ammanath | Beena Ammanath Deloitte Consulting LLP Humans For AI Inc. AI Transforming Business Pleasanton David R. Novak | David R. Novak Siri Anderson | Siri Anderson Anderson Anderson Abha Kulkarni | Abha Kulkarni “ ” 13Beena Ammanath | Deloitte & Touche LLP +1 925 474 7139 | +86 21 6141 1568 | 14D D 15Deloitte Development LLC “ ” Deloitte “ ” “ ” “ ” “ ” 2020 Deloitte Development LLC : Matthew Budman Hannah Backman, Rupesh Bhat Nairita Gangopadhyay : Victoria Lee Govindh Raj : Maria Martin Cirujano : Daniel Hertzberg DeloitteInsight