中国 就业 招聘 人才市 场展望 人 才 趋 势 内容 亚太区域 疫情影响下的领导力 5 数字化转型 6 重新设计组织架构 7 缩小技能缺口 8 领导沟通 9 心理健康和福祉 10 女性领导者 11 多元化与包容性 13 中国市场 人才招聘市场前景 16 灵活人才服务 17 年薪增幅 18 奖金期望 19 人才吸引策略 20 薪酬期望 21 吸引 automating time-consuming, low-touch processes to speed up time to fill; having mechanisms to communicate with candidates and answer questions as close to real time as possible; following up with candidates who are passed over and letting them know of other relevant opportunities they might be interested in. There are also best practices to improve candidate experience. For example: writing clear job descriptions; setting clear expectations about the recruiting process from pre-application to onboarding; active listening and communicating more often; knowledge, skills and experience deserves genuine consideration for the job to which candidate has applied; providing candidates with information about what to expect at in-person or video call interviews; and importantly, if you want to keep certain candidates in mind for future openings, keep track of them and regularly stay in touch. Lack of follow up Lack of transparency on expectations and remunerations Lack of consistency between interviewers and recruiters of respondents say certain frustrations during an interview process would affect their decision to accept an offer 60% 5 Step 1 Scrutinise your branding, employee value proposition and write better job descriptions to attract the right talent. Step 2 Assess CVs and pay extra attention to skills and competencies rather than career fluidity. Step 3 Adapt your communication with candidates by utilising video technology. Step 4 Make a strong offer but remember that it isnt just about the money. Step 5 Close the loop with a remote onboarding process, which includes clear communication, as well as regular check-ins and feedback. 1 2 3 Common candidate frustrations in the hiring process TOP 3 steps to a successful remote hiring process MARKET CHINA TALENT ATTRACTION TO RETENTION How a good talent attraction plan is the start of talent retention When it comes to talent management, there is a fair bit of emphasis placed on talent retention within an organisation. However, many companies miss out on first developing good talent attraction strategies to ensure they are making the right hires in the first place. To ensure a match between candidate and organisation, companies should clearly define company culture and values and be able to communicate it throughout the hiring process. Through smart hiring, companies will ensure continuity of culture and values throughout any challenges. In addition to culture and values, top professionals will want to know how they can grow within an organisation, along with other factors such as the following: How diverse is the company? Whats the peer group they will be working with? What do the leaders stand for, especially in difficult times? A company that can answer these questions definitively will be able to attract the right talent and can then shift the focus to retaining them. Talent Trends 2021 China 25 MARKET CHINA TALENT RETENTION STRATEGIES Career progression Talent retention is a key element of a companys long-term success and a strong indicator of overall culture, values and effectiveness in bringing employees into an organisation. To improve talent retention, organisations must think beyond monetary benefits to provide an overall well-rounded experience for their employees. Here are several strategies to improve employee retention: Words that best describe employee outlook for 2021 Concerns of employees in 2021 reasons that would cause employees to leave their job voluntarily TOP 3 TOP 3 TOP 3 Provide frequent opportunities for learning and professional development Chart a clear path for career advancement from Day 1 that includes key behaviours, goals and KPIs Communicate transparently and as frequently as necessary Foster a positive work environment and culture Seek out regular feedback often and use it to enact change as needed Offer non-monetary benefits that provide for a good work-life balance Ensure that culture, vision and values are embodied by management and leaders within your organisation Non-managerial level & Middle management 1 Lack of growth opportunities 2 Looking for higher pay or better benefits 3 Company instability Director/VP level 1 Lack of growth opportunities 2 Company instability 3 Lack of transparency in leadership communications CXO 1 Company instability 2 Lack of growth opportunities 3 Skills are underutilised Salary & bonus situation Job security industries with most employees actively looking for new job opportunities TOP 3 70% 56% 49% Tourism & Hospitality Natural Resources & Energy Industrial & Manufacturing of those employed anticipate themselves looking for new job opportunities in 2021 88% 1 2 3 Challenging and Breakthrough Changes and opportunities Stability Talent Trends 2021 China 26 MARKET CHINA EMPLOYEE EXPERIENCE Professional development Meaningful work Transparent leadership communication Professional development Recognition Meaningful work Professional development Meaningful work Mutual respect/ relationship with colleagues Top 3 important aspects of employee experience by age group of those employed say their companies need to improve on employee experience 93% Areas of improvementTOP 3 Professional development Good work process Transparent leadership communication BORN IN 1970S BORN IN 1980S BORN IN 1990S Talent Trends 2021 China 27 TECHNOLOGY HEALTHCARE & LIFE SCIENCES BANKING & FINANCIAL SERVICES CONSUMER INDUSTRIAL & MANUFACTURING SECTORS IN FOCUS CHINA MAINLAND of Technology companies in China Mainland expect to increase headcount by 20% in 202139% 6.3% 70% 13% Average annual salary increase in 2021 Bonus payout in 2021 Average salary offer for new hires in 2021 of Technology companies anticipate giving out more than one months bonus more from current/ last drawn salary Hiring technology professionals can be complex and sophisticated. It is therefore crucial to understand the different verticals of Technology roles to craft the right job description that attracts the best talent with the required skills and experience. Delivery & Transformation Infrastructure & Operation Leadership Software Development Data, Analytics, BI Sales Product Development Digital, Internet, E-commerce, Fintech businesses Other businesses What is happening in this space? Technology has been the business driver for most companies across China, and the race to secure top talent in Chinese tech companies is heating up exponentially, with the industry growing at what is considered an explosive rate. Within the technology landscape, AI, Blockchain, Cloud and Data are top four high-potential and trending sub areas. Talent with strong technical capabilities, good commercial sense, AI algorithm knowledge or data science background is sought after by companies. It is also a sector heavily impacted by macro policies, as many frontier technology fields require large-scale investment, such as chipset development. SECTOR TECHNOLOGY Talent Trends 2021 China 29 Remuneration increase to new potential hires across Technology sector in China Mainland 0% 1-5% 6-10% 11-20% 21-30% 7% 15% 24% 37% 17% SECTOR TECHNOLOGY IN-DEMAND R O L E S Benchmark your salary Retrieve the salary list for Technology roles in China Mainland. E-commerce Product Manager Director Deep Learning Recommendation Algorithm In-demand roles Chief Technology Officer Project Director / Manager Algorithm Engineer Data Security Director / Manager Data Analyst / Business Intelligence Most applied for roles Data Tech Lead Big Data Engineer Java Developer Natural Language Processing (NLP) Engineer Roles with talent shortages WeChat Talent Trends 2021 China 30 SECTOR TECHNOLOGY TALENT ATTRACTION STRATEGIES Talent attraction strategies by Technology companies in China Mainland Professional development opportunities Dynamic company culture Constant technology advancement Competitive remuneration and benefits package Companys reputation Flexible work arrangements 32% 15% 53% 36% 33% 17% of employed Technology professionals anticipate looking for new job opportunities in 2021 86% of Technology professionals state remuneration and benefits as their top consideration when accepting a job offer in 2021 76% Reasons that would cause Technology professionals to leave their job voluntarily in 2021 Considerations for Technology professionals when accepting a job offer in 2021 TOP 3 TOP 3 Lack of growth opportunities Looking for higher pay and better benefits Company instability Technology is a booming talent-driven market, and top talent is in strong demand. To win the talent war, we suggest companies improve the efficiency for decision making progress when hiring, communicating clearly to job seekers about job expectation, and showcasing the company vision and personal development opportunities. Remuneration and benefits package Professional development opportunities Job scope and responsibility 1 2 3 Talent Trends 2021 China 31 Hiring managers in Technology sector named skill sets and experience as the most sought- after talent attributes. Skill sets and experience 82% 26%Soft skills 56%Cultural fit 22%Headcount budget SECTOR TECHNOLOGY ATTRIBUTES OF TALENT With a focused consulting team that specialises in IT, long-established networks in the sector across China, and a balance between strong global reach and niche local knowledge, we have become the first choice for IT job seekers and top-tier businesses. Our database of candidates includes those experienced in Java, , PHP, Python, HTML, and CSS. Even with the dynamic job market, and constantly changing market requirements, we have the expertise and experience to keep up. We offer a true partnership approach to recruiting, using our specialist technology experience to bring together the brightest job seekers and the best employers for a successful match. Many of our consultants worked directly in Technology before joining Michael Page, and this industry expertise translates to high-quality candidate shortlists and more successful recruitment outcomes. We keep providing value-added consultancy service to our customers through our meetings, events, reports and other online and offline channels. Talent Trends 2021 China 32 of Healthcare & Life Sciences companies in China Mainland expect to increase headcount by 14% in 2021 53% 6.7% 65% 11% Average annual salary increase in 2021 Bonus payout in 2021 Average salary offer for new hires in 2021 of Healthcare & Life Science companies anticipate giving out more than one months bonus more from current/ last drawn salary What is happening in this space? With the aging of population, the improving healthcare awareness and the pandemic placing critical importance on peoples health, Healthcare & Life Sciences sector is fast growing and promising in China. In terms of hiring volume, domestic companies perform better than MNCs thanks to governments favourable policies. According to our data, domestic life science companies doubled the recruitment growth from 2017 to 2019. Heading into 2021, there is an ongoing hiring demand in this talent-driven market. PhDs and MDs from China and overseas with solid working experience in multinational pharmaceutical companies are sought after by employers. Physicians and talent with clinical development experience are popular in the market as well. As competition among big players intensifies in the oncology area, the China market is gradually focusing on drug innovation for unmet medical needs. Clinical, medical, and digital & innovation are the top 3 most popular sub-areas. The talent in the market are more interested in innovative drug, novel treatment and diagnostics-related roles. When they change jobs, the top concerns are usually about culture fit, remuneration package and product pipeline. TOP 3 Clinical Medical Digital & Innovation SECTOR HEALTHCARE & LIFE SCIENCES Popular areas in Healthcare & Life Sciences Talent Trends 2021 China 33 SECTOR HEALTHCARE & LIFE SCIENCES IN-DEMAND R O L E S Clinical Development/Operation Medical Head/Medical Affairs Product/Portfolio Management In-demand roles National Sales Director Strategy Marketing Director Country Manager Most applied for roles Business Development Clinical Development Head Head of Research and Development Roles with talent shortages Remuneration increase to new potential hires across Healthcare & Life Sciences sector in China Mainland 0% 1-5% 6-10% 11-20% 21-30% 7.8% 14.3% 33.8% 28.6% 15.7% Benchmark your salary Retrieve the salary list for Healthcare & Life Sciences roles in China Mainland. WeChat Talent Trends 2021 China 34 Talent attraction strategies by Healthcare & Life Sciences companies in China Mainland of employed Healthcare & Life Sciences professionals anticipate looking for new job opportunities in 2021 of Technology professionals state remuneration and benefits as their top consideration when accepting a job offer in 2021 88% 66% Reasons that would cause Healthcare & Life Sciences professionals to leave their job voluntarily Considerations for Healthcare & Life Sciences professionals when accepting a job offer in 2021 TOP 3 TOP 3 Lack of growth opportunities Looking for higher pay and better benefits Company instability Employers will continue to compete to attract top talent and expertise in the market, so finding ways to further distinguish themselves from other players will be expected. We suggest companies build attractive product pipeline to attract talent with drug innovation experience and focusing more on financial performance to attract capital investment. SECTOR HEALTHCARE & LIFE SCIENCES TALENT ATTRACTION STRATEGIES Professional development opportunities Competitive remuneration and benefits package Dynamic company culture Constant technology advancement Companys reputation Flexible work arrangements 42% 9% 53% 28% 42% 17% Remuneration and benefits package Professional development opportunities Company culture 1 2 3 Talent Trends 2021 China 35 Skill sets and experience 82% 23%Headcount budget 26%Soft skills 53%Cultural fit SECTOR HEALTHCARE & LIFE SCIENCES ATTRIBUTES OF TALENT Hiring managers in Healthcare & Life Sciences sector named skill sets and experience as the most sought-after talent attributes. Our dedicated Healthcare and Life Sciences recruitment team specialises in sourcing mid- to executive-level talent in Life Sciences, Medical Devices, Diagnostic and other related areas. We have long-established networks in Healthcare and Life Sciences across China and a balance between strong global reach and niche local knowledge. Many of our consultants worked directly in Healthcare and Life Sciences before joining Michael Page, and this industry expertise translates to high-quality candidate shortlists and more successful recruitment outcomes. We not only match the brightest job seekers with the best and high-potential employers,